Initial Consultation/First Fitting
Your initial consultation is FREE of charge and you are under no obligation to proceed with your order at this stage. At this appointment we will fit for the alterations that you require and provide an accurate quote for the work to be completed. Where appropriate, we will guide you through suitable fabric and trim options for the adjustments and additions you wish to make to your dress. We can also guide you through our range of made-to-order bridal accessories or discuss creating a couture item for you, such as a veil, sash, bolero or head piece, to complete your look.
Placing your order
Following your initial consultation/first fitting, should you wish to proceed, a 50% deposit will be required and a signed and dated copy of our terms and conditions returned to the studio before work commences or materials ordered on your behalf.
We advise that you bring the underwear and shoes (or those of the same heel height) that you intend to wear with your wedding dress/garment to your first and all other fittings. We also advise that you wear minimal make-up to your fittings to prevent any soiling to your dress.
At your first fitting we will take your set of measurements (including heel height worn) and your wedding dress/garment will be fitted around the underwear and shoes that are worn at this appointment. Whilst simple adjustment orders will only require a final fitting/collection, most bridal gown alteration and re-styling orders require at least one intermediary fitting and a final fitting/collection as the work to be completed can be considerable so we feel it important to check our work with you before completing the finishing touches to your garment.
At your first appointment with us we will arrange fitting dates and times with you to suit your schedule. We will aim, on most occasions, for your final fitting/collection to be between 2-3 weeks before your wedding day or special occasion. We feel that this allows plenty time and reassurance, especially for a perhaps anxious bride-to-be, knowing that your dress is complete and ready for your big day.
Our standard lead time is 8 weeks for bridal alterations and 4-6 weeks for formal wear alterations from the date that your order is placed. As we aim to have you collect your completed dress about 2-3 weeks before you intend to wear it, where possible, we normally suggest that you book your consultation/first fitting with us for around 12 weeks before your wedding day or 8 weeks prior to a formal event/special occasion. We would advise however, especially for dress adjustments required for summer weddings and events, that you contact the studio to arrange your first appointment as soon as possible as we do get booked up quite quickly and, being a small team, are only able to take on a certain number of orders at any one time. We are, on occasion, able to complete dress alterations and re-styling orders within shorter timescales than stated above. There is however, a limit to these ‘express orders’ and, due to the overtime required and pressure of the shorter lead times which they impose, these orders are subject to an express charge of 25% on their labour costs during our busy periods.